Property management companies
Manage owners’ units across buildings and emirates. Rent, cheques, maintenance and owner statements in one place, with approvals that follow your delegation of authority.
Facility management
Every maintenance request, tracked to done.
EXO Estates turns a tenant’s call or WhatsApp message into a work order with a priority, a technician and photos. Get quotes on the same scope, approve at the right level, and keep safety certificates and warranties in one place.
A maintenance request, step by step
- 1Reported by call, message or the app
- 2Work order with a priority
- 3Quotes on the same lines
- 4Approved at the right level
- 5Done, with before-and-after photos
The problem
What gets in the way today.
- Requests come in by phone and WhatsApp and get lost.
- Contractors’ quotes can’t be compared like for like.
- Nobody knows whether the fire-safety certificate has lapsed.
- Technicians update you by phone — if at all.
How EXO Estates handles it
From the first call to the signed-off job.
Requests become work orders
However the tenant reports it, the request becomes a work order with a priority, an assignee and evidence — and the tenant can follow it in the app.
- Emergency, urgent or routine priority
- Assigned to a technician or a contractor
- Photos before, during and after
Quotes and approvals at the right level
Contractors price your own request lines, so quotes are comparable. Approval bands decide who signs off which amount, and the owner approves above their limit.
- Like-for-like quotations
- Approval bands you set
- Purchase orders and invoices matched
Technicians who work offline
An Android app with large controls, the job and safety instructions first. Updates are saved on the phone and sent when the signal returns.
- Built for one hand and bright sun
- Offline updates, sent later
- Sync state always visible
Safety, assets and warranties
Record safety checks with their certificates — fire alarms, sprinklers, electrical testing — and see what lapses when. Assets keep their warranty, so work under warranty isn’t paid twice.
- Certificates attached to each check
- Lapsing checks flagged
- Asset warranties on record
On the roadmap
Not built yet. Listed so you know.
These facility features are planned and are not part of EXO Estates today.
- Planned preventive maintenance (PPM) schedules Planned
- Response-time targets (SLA) per priority Planned
UAE specifics
Built for UAE buildings.
- Fire-safety and civil defence checks with their certificates
- Contractor trade licences tracked with expiry dates
- Contractor invoices with VAT recorded
- Work orders and messages in Arabic and English
- AED purchase orders and approval bands
Who it’s for
Made for people who look after buildings.
Building and portfolio owners
Run your own buildings like a professional manager: floors and units, tenancies, contractors, safety certificates and one view of every building.
Landlords and investors
See what each unit earned this month, approve spending above your limit and download statements, on the web or the Android app, without calling the office.
FAQ
Facility management questions.
How does a maintenance request become a work order?
However the tenant reports it, the request becomes a work order with an emergency, urgent or routine priority, a technician or contractor and photos, and the tenant can follow it in the app.
Can contractors’ quotes be compared?
Yes. Contractors price your own request lines, so quotes are like for like. Approval bands decide who signs off which amount, and the owner approves above their limit.
Does the technician app work offline?
Yes. The Android app saves updates on the phone and sends them when the signal returns, and the sync state is always visible.
Can we track safety certificates and warranties?
Record safety checks such as fire alarms, sprinklers and electrical testing with their certificates, see what lapses when, and keep asset warranties so work under warranty isn’t paid twice.
Is planned preventive maintenance included?
Not yet. Planned preventive maintenance schedules and response-time targets per priority are on the roadmap.
Keep exploring
Related pages.
- Rental management softwareLeases, post-dated cheques, Ejari details, renewals and deposits.
- Real estate sales managementUnit status, the owner register, brokers and enquiries.
- The platform: Back Office, portals and appsWhat tenants, owners, contractors and technicians each see.
- Plans and pricingStarter, Professional and Enterprise, priced per portfolio.
See it with your own portfolio.
Ask for a 30-minute walkthrough. Tell us what matters to your business and we’ll reply by email to agree a time — with sample data or an extract of your own, in Arabic or English.